What Clients Say
I have had the worst luck with carpet cleaners, from one who did a terrible job, another who wanted me to tell his employer I cancelled so I could pay him under the table, to another who made me feel unsafe. Bob Harris shows up when he says he will, knows his business and does a great job, and is totally trustworthy. When my water heater leaked and soaked my carpeting, Bob told me what to do before he got there, got to my house quickly to do his work, and followed up in a couple of weeks. We had a great experience, he's a great guy, and I recommend him highly!
Candy Coins, Executive Director
Peninsula Executives Association
Thank you so much for your excellent service. The technician that you sent to my house (I think his name was Bob) was so considerate and Professional. I will definitely recommend your company to all my friends.
My husband and I own an R.V. and go camping quite a bit. Returning home from a trip on Halloween weekend of 2000, we were alerted by passing motorists on the freeway - of smoke coming out of the back of our motor home. We were able to stop and put out the fire, luckily saving the coach --- but the smoke damage and smell was intolerable. We thought the only way to get rid of the smell would be to replace the entire carpeting throughout the whole motor home.
That's when we turned to our friends Bob and Jackie at "Pro Care" for help. With numerous years of experience and a great reputation for providing quality carpet and upholstery cleaning, it made perfect sense to contact them. Bob informed up in detail of what needed to be done, the time involved, and the estimate the job would entail. The prices were reasonable and they were open to any questions or concerns. The job took less than quoted and, when all was completed, the interior of the motor home looked brand new. More importantly - the smell was gone!! Customer service was friendly, professional and wouldn't hesitate to use them again.
Kim and Roger Sauln
San Jose, CA 95132
I have known Bob and Jackie since 1996 and have had them professionally clean many of my client's homes and my own personal carpets many times. Some people you refer because you know their names ... with Bob and Pro Care I refer them because I know they will take care of my clients the way they should be taken care of. Their customer service, follow up and results are without a doubt the best in the industry and I would refer them to anyone that wants quality work with professional service to call them. They really do provide the best!!!
Dawn O'Neal, GRI, CRS, LTG, RRC, ASP, e-PRO, SRES
Broker - Owner, Realty World
Our experience with Pro Care was outstanding. Excellent customer service when setting up an appointment (very friendly, professional). Explained what all needed to be done the day of the cleaning as well as a follow-up call the day of the appointment to give us an ETA. Was very professional, friendly and accommodating when on-site for cleaning. A follow-up call a couple of days later to assure that the results of the cleaning was to our approval.
The results were outstanding. With having 2 house cats and dog, the pet odor was hard to control. The carpet cleaning eliminated all of that as well as leaving the carpet that was many years old look as good as new. We will highly recommend Pro Care to everyone in need of a great carpet cleaning and repair service. Thanks again for the excellent results on our carpets.
My family has used ProCare for several years and we have recommended their services to neighbors. Our carpets are light-colored, we have two dogs and two kids, and Bob always does a super job making the carpets look bright and fresh.
I wanted to take the time to thank the both of you for all the years of great service both to myself and the multitude of clients which I have referred to you. I have utilized your services many times over the years and have always been more than satisfied with your work. I will as always continue to refer both my clients and friends to the two of you.
Brigitte O'Connor, Gri
Keller Williams Realty
Pro Care Systems has been cleaning our carpets here at Storables for a couple of years now. The carpet cleaning crew is excellent, they are always prompt in arriving and also in getting the job done in a timely manner. Always making sure to put extra energy in getting the trouble spots out. Our carpets have never looked as good with other cleaning companies. Also, their follow-up is very good, always making sure to call us after a cleaning to ensure that we are satisfied with our carpet. If there are any issues, they quickly come out and put some more magic into it.
Thank you, Pro Care Systems!
Westgate Shopping Center